Ordering Information
Unlimited Cellular Data Plan Exclusively for Centrica Panoramic PowerTM Bridge Deployments
GTS Connect has created an unlimited cellular data plan for eSIM cards used for Centrica Panoramic PowerTM Bridge devices operating in the United States. You will need one eSIM for each Panoramic PowerTM Bridge operating in cellular mode.
eSIM Cards Versus SIM Cards
All Centrica Panoramic PowerTM Bridges use a standard-sized SIM (subscriber identity module) card, called a Mini SIM (also sometimes called a Standard SIM or 2FF SIM).
SIM cards are generally made to work with one wireless carrier while eSIMs are made to work with multiple carriers and can be remotely programmed to change carriers.
To improve reliability, connectivity, and reduce downtime, GTS Connect uses eSIMs for all Centrica customers. eSIMs have multi-carrier capability and will automatically transfer service from the primary carrier to a secondary carrier if the primary carrier has a service outage or poor connectivity in a particular location.
Pricing & Billing
Unlimited Cellular Data Plan Exclusively for Centrica Panoramic PowerTM Bridge Users
Billed monthly: $10.00 per eSIM
Billed annually: $100.00 per eSIM
- No contract, cancel anytime.
- All GTS Connect plans are billed in advance on the monthly or annual anniversary of their order date.
- A receipt will be sent via email following every monthly or annual credit card charge.
- All GTS Connect plans require a credit card and email address for an authorized user be kept on file. All plans will auto-renew until cancelled per the terms in the cancellation section below.
- GTS Connect will collect sales tax where required.
Free Shipping
GTS Connect provides free shipping within the United States. Receipts for all orders will be emailed to the authorized user along with tracking information.
Other Important Information
2G and 3G Wireless Networks Terminating Service
All major wireless carriers in the United States are currently in the process of shutting down their 2G and 3G wireless networks. This process is called “sunsetting” and it allows the carriers to re-use the frequencies to transmit data with newer, more efficient technology. GTS Connect delivers only 4G LTE eSIM cards.
Even though 5G technology is now broadly available, 4G is still the better option for devices that use less data. 5G is ideally suited for very high bandwidth applications like video streaming. The frequencies used for 4G LTE (long term evolution) typically have far better range than those used by 5G, and this results in coverage far exceeding that of the 5G networks.
GTS Connect expects 4G wireless service to extend well beyond the next decade. However, if 4G service is replaced entirely by 5G (or even 6G) in any location used by any of our customers, GTS Connect will provide a replacement eSIM card compatible with whatever future service is available at no charge to the customer.
Security - SIM Card and Device ID Pairing
GTS Connect continuously monitors all eSIM cards and the devices they are providing service to. The Centrica eSIM cards connect to Centrica specific URLs (uniform resource locator) and their associated IP (Internet Protocol) addresses.
Any movement of the eSIM card from a Panoramic PowerTM Bridge to any other type of device will create an identity mismatch resulting in the immediate suspension of service to that device.
Additionally, all GTS Connect eSIM cards are monitored in real time to detect anomalous device behavior based on numerous programmable criteria and includes automatic service suspension to prevent data breaches, network risks and unauthorized usage.
Once You Have Received Your Order
Installation and APN Programming
Please refer to the SIM installation and APN (access point name) programming information provided to you by Centrica. The needed APN is delivered with the eSIM card(s).
Customer Support
Centrica
All support for the Centrica Panoramic PowerTM Bridge including installation and configuration will be provided by Centrica. Please direct your support request to:
GTS Connect
Billing and shipping inquiries for GTS Connect can be sent to:
Cancellations
Any GTS Connect plan can be canceled at any time, however partial refunds will not be made. Cancellations of monthly or annual plans must be received by GTS Connect (by email or phone) at least two business days prior to the next billing date.
To cancel individual SIMs but not all the SIMs in your account, please send an email to support@gtsconnect.net and include the last 8 digits of the SIM ID printed on the back of the SIM card(s).